Montana's Flow
Montana's Flow
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Privacy Policy

How Montana's Flow handles account, order, support and technical information used to operate the storefront.

Effective: August 28, 2026
Privacy summary: Montana's Flow uses the minimum account and order information needed to run the storefront, connect confirmed purchases to accounts, provide support, and protect the service.

1. Information we process

Depending on how you use the service, we may process:

  • Account information such as email address, user/account identifier, and authentication/session data.
  • Order information such as payment-provider reference, product or plan, amount, currency, status, and timestamps.
  • Support correspondence you voluntarily provide, including message content, sender and recipient addresses, subject, timestamps, and attachments.
  • Technical and security information that may be generated by hosting, security, authentication, or network providers, such as IP address, browser/device information, and request logs.
  • Local browser preferences, including the selected EN/RU language.
  • Campaign attribution such as UTM source, medium, campaign, landing path, and referring host when a signed-in user starts checkout.

2. Payment information

Card payments are handled by Stripe and cryptocurrency invoices are handled by Plisio. Montana's Flow stores only the provider references and order details needed to confirm and support a purchase; it does not store full card numbers, card security codes, private keys, or wallet credentials.

3. Why we use information

  • To create and secure accounts.
  • To authenticate users and restore account access.
  • To associate confirmed purchases with the correct account.
  • To display products and order history in the user profile.
  • To provide support and investigate purchase issues.
  • To prevent fraud, abuse, and security incidents.
  • To maintain and improve website reliability.

4. Service providers

The current storefront relies on third-party infrastructure and processors, including Supabase for account, database, and protected support-record storage; Stripe for card checkout; Plisio for cryptocurrency invoices; Resend for transactional authentication emails and support email delivery and receiving; and Cloudflare for website hosting, server routes, delivery, and security.

These providers process information according to their own terms and privacy practices and only as needed for the relevant service.

5. Cookies and local storage

The site may use browser storage and similar technologies to keep you signed in, remember language preferences, support security, maintain essential account functionality, and retain first-party campaign attribution for up to 30 days. Attribution is attached only when a signed-in user starts checkout. It does not use browser fingerprinting, and we do not describe advertising profiling as a purpose of this storefront.

6. Retention

We keep account, order, and support correspondence for as long as reasonably needed to provide the service, maintain purchase history, resolve support requests and disputes, prevent fraud, and satisfy applicable legal or accounting obligations. Retention periods may differ depending on the type of record.

7. Sharing

We do not sell user data to advertisers. Information may be shared with service providers where necessary to operate the storefront, process payments, send authentication emails, receive and deliver support correspondence, secure infrastructure, comply with law, or protect users and the service.

8. International processing

Some service providers may process information in countries different from yours. Where required, applicable contractual or legal safeguards may be used by the relevant provider.

9. Your rights

Depending on your location, you may have rights to request access, correction, deletion, restriction, portability, or objection regarding personal information. Some information may need to be retained where required by law or for legitimate fraud, security, accounting, or dispute purposes.

10. Security

We use reasonable technical and organizational measures for the size and nature of the storefront, but no internet service can guarantee absolute security.

11. Contact

For privacy questions or requests, email support@montanaflw.xyz or contact the official Discord support channel. We may ask for reasonable information to verify the account connected to a request.